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All 311 request types / Chicago 311

Wage Complaint

How to report it, who handles it, and how often Chicagoans actually file it — from the city's 311 Service Requests dataset. These requests are handled by BACP - Business Affairs and Consumer Protection.

1,783

Requests all time

Excludes records the city flagged as duplicates

40

Filed in the last 30 days

down 34% vs the previous 30 days

276

Currently open

Status has not been set to Completed or Canceled

1,497

Completed all time

84% of all requests

Requests filed, last 12 months

Monthly totals, Sep 2025 – Aug 2026. Peak: 62.

How to report this

  • Online at 311.chicago.gov
  • By calling 311 (or 312-744-5000 from outside Chicago)
  • Through the CHI311 mobile app

Whichever way you file, you get a service request number you can use to check status — and the request becomes a public record. That public record is exactly what this page is showing you.

Wards filing the most

  1. Ward 42220
  2. Ward 27113
  3. Ward 3489
  4. Ward 2880
  5. Ward 168
  6. Ward 358
  7. Ward 251
  8. Ward 2549
  9. Ward 4646
  10. Ward 444

Community areas filing the most

  1. Near North Side203
  2. Near West Side162
  3. Loop146
  4. West Town86
  5. Lake View72
  6. Logan Square49
  7. Lincoln Park48
  8. Edgewater45
  9. Uptown38
  10. Austin37

How these requests come in

  1. Phone Call592
  2. E-Mail519
  3. Internet426
  4. Mobile Device159
  5. Walk-in25
  6. Fax18
  7. Alderman's Office17
  8. Mail16

Common questions

How do I file a "Wage Complaint" request with Chicago 311?
Three ways, all of which create the same public record: online at 311.chicago.gov, by calling 311 from inside the city (or 312-744-5000 from outside it), or through the CHI311 mobile app. Give the exact address or nearest intersection — requests without a usable location are the ones that stall. Requests of this type are routed to BACP - Business Affairs and Consumer Protection.
How many "Wage Complaint" requests does Chicago get?
1,783 have been filed in total, excluding duplicates the city flagged. 40 came in over the last 30 days, down 34% versus the previous 30 days.
How long does a "Wage Complaint" request take to close?
The city does not publish a target response time for this request type, and this page does not estimate one. What the data does show: 84% of all "Wage Complaint" requests are marked Completed and 15% are still Open. The rest were canceled — usually duplicates or requests that turned out to be someone else's jurisdiction.
Is my 311 request public?
Yes. Every service request becomes a public record in the city's open data portal, including the type, status, the street address (block level), the ward, and the dates it was opened and closed. That is exactly what this page is built from. Your name and phone number are not published.

Go deeper

Related

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Source

Counts exclude records the city flagged as duplicates. Figures are recomputed from the source data at least hourly.