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All 311 request types / Chicago 311

Restaurant Complaint

How to report it, who handles it, and how often Chicagoans actually file it — from the city's 311 Service Requests dataset. These requests are handled by Health.

22,057

Requests all time

Excludes records the city flagged as duplicates

405

Filed in the last 30 days

down 6% vs the previous 30 days

152

Currently open

Status has not been set to Completed or Canceled

18,479

Completed all time

84% of all requests

Requests filed, last 12 months

Monthly totals, Sep 2025 – Aug 2026. Peak: 443.

How to report this

  • Online at 311.chicago.gov
  • By calling 311 (or 312-744-5000 from outside Chicago)
  • Through the CHI311 mobile app

Whichever way you file, you get a service request number you can use to check status — and the request becomes a public record. That public record is exactly what this page is showing you.

Wards filing the most

  1. Ward 421,949
  2. Ward 271,018
  3. Ward 4851
  4. Ward 1773
  5. Ward 44729
  6. Ward 2723
  7. Ward 34718
  8. Ward 25717
  9. Ward 11658
  10. Ward 28652

Community areas filing the most

  1. Near North Side1,827
  2. Near West Side1,398
  3. Loop1,263
  4. Lake View1,051
  5. West Town1,044
  6. Lincoln Park721
  7. Austin572
  8. Logan Square569
  9. West Ridge493
  10. Edgewater481

How these requests come in

  1. Phone Call10,469
  2. Internet7,537
  3. Mobile Device2,758
  4. E-Mail866
  5. Spot311 Interface149
  6. Alderman's Office103
  7. City Department96
  8. Generated In House13

Common questions

How do I file a "Restaurant Complaint" request with Chicago 311?
Three ways, all of which create the same public record: online at 311.chicago.gov, by calling 311 from inside the city (or 312-744-5000 from outside it), or through the CHI311 mobile app. Give the exact address or nearest intersection — requests without a usable location are the ones that stall. Requests of this type are routed to Health.
How many "Restaurant Complaint" requests does Chicago get?
22,057 have been filed in total, excluding duplicates the city flagged. 405 came in over the last 30 days, down 6% versus the previous 30 days.
How long does a "Restaurant Complaint" request take to close?
The city does not publish a target response time for this request type, and this page does not estimate one. What the data does show: 84% of all "Restaurant Complaint" requests are marked Completed and 1% are still Open. The rest were canceled — usually duplicates or requests that turned out to be someone else's jurisdiction.
Is my 311 request public?
Yes. Every service request becomes a public record in the city's open data portal, including the type, status, the street address (block level), the ward, and the dates it was opened and closed. That is exactly what this page is built from. Your name and phone number are not published.

Go deeper

Related

Aircraft Noise ComplaintGraffiti Removal RequestPothole in Street ComplaintStreet Light Out ComplaintGarbage Cart MaintenanceRodent Baiting/Rat ComplaintAll 77 neighborhoodsCommunity area profilesAll 50 wardsAldermen and ward statsAnswersCommon questions about Chicago

Source

Counts exclude records the city flagged as duplicates. Figures are recomputed from the source data at least hourly.