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All 311 request types / Chicago 311

Sign Repair Request - All Other Signs

How to report it, who handles it, and how often Chicagoans actually file it — from the city's 311 Service Requests dataset. These requests are handled by CDOT - Department of Transportation.

137,701

Requests all time

Excludes records the city flagged as duplicates

1,287

Filed in the last 30 days

up 16% vs the previous 30 days

7,605

Currently open

Status has not been set to Completed or Canceled

127,953

Completed all time

93% of all requests

Requests filed, last 12 months

Monthly totals, Sep 2025 – Aug 2026. Peak: 1,170.

How to report this

  • Online at 311.chicago.gov
  • By calling 311 (or 312-744-5000 from outside Chicago)
  • Through the CHI311 mobile app

Whichever way you file, you get a service request number you can use to check status — and the request becomes a public record. That public record is exactly what this page is showing you.

Wards filing the most

  1. Ward 275,065
  2. Ward 284,596
  3. Ward 423,803
  4. Ward 13,753
  5. Ward 453,637
  6. Ward 253,592
  7. Ward 323,356
  8. Ward 433,311
  9. Ward 143,282
  10. Ward 313,276

Community areas filing the most

  1. Near North Side5,466
  2. West Town5,303
  3. Near West Side5,109
  4. Logan Square4,740
  5. Lake View4,466
  6. Lincoln Park3,961
  7. Belmont Cragin3,823
  8. Austin3,564
  9. Irving Park2,997
  10. Portage Park2,947

How these requests come in

  1. Phone Call84,772
  2. Mobile Device20,533
  3. Internet18,311
  4. Alderman's Office8,864
  5. Generated In House3,243
  6. Salesforce Mobile App1,243
  7. E-Mail262
  8. spot-open311-Chicago+Works161

Common questions

How do I file a "Sign Repair Request - All Other Signs" request with Chicago 311?
Three ways, all of which create the same public record: online at 311.chicago.gov, by calling 311 from inside the city (or 312-744-5000 from outside it), or through the CHI311 mobile app. Give the exact address or nearest intersection — requests without a usable location are the ones that stall. Requests of this type are routed to CDOT - Department of Transportation.
How many "Sign Repair Request - All Other Signs" requests does Chicago get?
137,701 have been filed in total, excluding duplicates the city flagged. 1,287 came in over the last 30 days, up 16% versus the previous 30 days.
How long does a "Sign Repair Request - All Other Signs" request take to close?
The city does not publish a target response time for this request type, and this page does not estimate one. What the data does show: 93% of all "Sign Repair Request - All Other Signs" requests are marked Completed and 6% are still Open. The rest were canceled — usually duplicates or requests that turned out to be someone else's jurisdiction.
Is my 311 request public?
Yes. Every service request becomes a public record in the city's open data portal, including the type, status, the street address (block level), the ward, and the dates it was opened and closed. That is exactly what this page is built from. Your name and phone number are not published.

Go deeper

Related

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Source

Counts exclude records the city flagged as duplicates. Figures are recomputed from the source data at least hourly.