All 311 request types / Chicago 311
No Building Permit and Construction Violation
How to report it, who handles it, and how often Chicagoans actually file it — from the city's 311 Service Requests dataset. These requests are handled by DOB - Buildings.
35,350
Requests all time
Excludes records the city flagged as duplicates
471
Filed in the last 30 days
up 29% vs the previous 30 days
4,698
Currently open
Status has not been set to Completed or Canceled
30,652
Completed all time
87% of all requests
Requests filed, last 12 months
Monthly totals, Sep 2025 – Aug 2026. Peak: 495.
How to report this
- Online at 311.chicago.gov
- By calling 311 (or 312-744-5000 from outside Chicago)
- Through the CHI311 mobile app
Whichever way you file, you get a service request number you can use to check status — and the request becomes a public record. That public record is exactly what this page is showing you.
Wards filing the most
Community areas filing the most
- West Town1,812
- Austin1,521
- Logan Square1,405
- Lake View1,104
- Portage Park1,034
- Lincoln Park951
- West Englewood910
- Humboldt Park805
- Irving Park791
- Belmont Cragin765
How these requests come in
- Phone Call20,237
- Internet9,110
- Mobile Device3,232
- Alderman's Office2,567
- spot-open311-Chicago+Works84
- Salesforce Mobile App77
- spot-open311-SeeClickFix23
- E-Mail6
Common questions
- How do I file a "No Building Permit and Construction Violation" request with Chicago 311?
- Three ways, all of which create the same public record: online at 311.chicago.gov, by calling 311 from inside the city (or 312-744-5000 from outside it), or through the CHI311 mobile app. Give the exact address or nearest intersection — requests without a usable location are the ones that stall. Requests of this type are routed to DOB - Buildings.
- How many "No Building Permit and Construction Violation" requests does Chicago get?
- 35,350 have been filed in total, excluding duplicates the city flagged. 471 came in over the last 30 days, up 29% versus the previous 30 days.
- How long does a "No Building Permit and Construction Violation" request take to close?
- The city does not publish a target response time for this request type, and this page does not estimate one. What the data does show: 87% of all "No Building Permit and Construction Violation" requests are marked Completed and 13% are still Open. The rest were canceled — usually duplicates or requests that turned out to be someone else's jurisdiction.
- Is my 311 request public?
- Yes. Every service request becomes a public record in the city's open data portal, including the type, status, the street address (block level), the ward, and the dates it was opened and closed. That is exactly what this page is built from. Your name and phone number are not published.
Go deeper
Related
Source
- 311 Service Requestsupdated near real-timeofficial portal ↗
Counts exclude records the city flagged as duplicates. Figures are recomputed from the source data at least hourly.