All 311 request types / Chicago 311

No Building Permit and Construction Violation

How to report it, who handles it, and how often Chicagoans actually file it — from the city's 311 Service Requests dataset. These requests are handled by DOB - Buildings.

35,350

Requests all time

Excludes records the city flagged as duplicates

471

Filed in the last 30 days

up 29% vs the previous 30 days

4,698

Currently open

Status has not been set to Completed or Canceled

30,652

Completed all time

87% of all requests

Requests filed, last 12 months

Monthly totals, Sep 2025Aug 2026. Peak: 495.

How to report this

  • Online at 311.chicago.gov
  • By calling 311 (or 312-744-5000 from outside Chicago)
  • Through the CHI311 mobile app

Whichever way you file, you get a service request number you can use to check status — and the request becomes a public record. That public record is exactly what this page is showing you.

Wards filing the most

  1. Ward 321,402
  2. Ward 161,178
  3. Ward 11,098
  4. Ward 111,020
  5. Ward 37946
  6. Ward 6942
  7. Ward 17929
  8. Ward 45919
  9. Ward 38900
  10. Ward 25883

Community areas filing the most

  1. West Town1,812
  2. Austin1,521
  3. Logan Square1,405
  4. Lake View1,104
  5. Portage Park1,034
  6. Lincoln Park951
  7. West Englewood910
  8. Humboldt Park805
  9. Irving Park791
  10. Belmont Cragin765

How these requests come in

  1. Phone Call20,237
  2. Internet9,110
  3. Mobile Device3,232
  4. Alderman's Office2,567
  5. spot-open311-Chicago+Works84
  6. Salesforce Mobile App77
  7. spot-open311-SeeClickFix23
  8. E-Mail6

Common questions

How do I file a "No Building Permit and Construction Violation" request with Chicago 311?
Three ways, all of which create the same public record: online at 311.chicago.gov, by calling 311 from inside the city (or 312-744-5000 from outside it), or through the CHI311 mobile app. Give the exact address or nearest intersection — requests without a usable location are the ones that stall. Requests of this type are routed to DOB - Buildings.
How many "No Building Permit and Construction Violation" requests does Chicago get?
35,350 have been filed in total, excluding duplicates the city flagged. 471 came in over the last 30 days, up 29% versus the previous 30 days.
How long does a "No Building Permit and Construction Violation" request take to close?
The city does not publish a target response time for this request type, and this page does not estimate one. What the data does show: 87% of all "No Building Permit and Construction Violation" requests are marked Completed and 13% are still Open. The rest were canceled — usually duplicates or requests that turned out to be someone else's jurisdiction.
Is my 311 request public?
Yes. Every service request becomes a public record in the city's open data portal, including the type, status, the street address (block level), the ward, and the dates it was opened and closed. That is exactly what this page is built from. Your name and phone number are not published.

Go deeper

Related

Source

Counts exclude records the city flagged as duplicates. Figures are recomputed from the source data at least hourly.