All 311 request types / Chicago 311

Low Water Pressure Complaint

How to report it, who handles it, and how often Chicagoans actually file it — from the city's 311 Service Requests dataset. These requests are handled by DWM - Department of Water Management.

14,547

Requests all time

Excludes records the city flagged as duplicates

158

Filed in the last 30 days

down 4% vs the previous 30 days

79

Currently open

Status has not been set to Completed or Canceled

11,404

Completed all time

78% of all requests

Requests filed, last 12 months

Monthly totals, Sep 2025Aug 2026. Peak: 169.

How to report this

  • Online at 311.chicago.gov
  • By calling 311 (or 312-744-5000 from outside Chicago)
  • Through the CHI311 mobile app

Whichever way you file, you get a service request number you can use to check status — and the request becomes a public record. That public record is exactly what this page is showing you.

Wards filing the most

  1. Ward 29937
  2. Ward 19834
  3. Ward 21578
  4. Ward 37545
  5. Ward 18525
  6. Ward 9499
  7. Ward 38435
  8. Ward 41422
  9. Ward 13418
  10. Ward 34416

Community areas filing the most

  1. Austin1,365
  2. Belmont Cragin508
  3. Beverly477
  4. Roseland442
  5. Portage Park441
  6. Auburn Gresham417
  7. Ashburn405
  8. West Town392
  9. Dunning366
  10. West Pullman341

How these requests come in

  1. Phone Call9,021
  2. Internet3,270
  3. Mobile Device1,381
  4. Alderman's Office571
  5. DWM199
  6. spot-open311-Chicago+Works31
  7. Generated In House26
  8. E-Mail19

Common questions

How do I file a "Low Water Pressure Complaint" request with Chicago 311?
Three ways, all of which create the same public record: online at 311.chicago.gov, by calling 311 from inside the city (or 312-744-5000 from outside it), or through the CHI311 mobile app. Give the exact address or nearest intersection — requests without a usable location are the ones that stall. Requests of this type are routed to DWM - Department of Water Management.
How many "Low Water Pressure Complaint" requests does Chicago get?
14,547 have been filed in total, excluding duplicates the city flagged. 158 came in over the last 30 days, down 4% versus the previous 30 days.
How long does a "Low Water Pressure Complaint" request take to close?
The city does not publish a target response time for this request type, and this page does not estimate one. What the data does show: 78% of all "Low Water Pressure Complaint" requests are marked Completed and 1% are still Open. The rest were canceled — usually duplicates or requests that turned out to be someone else's jurisdiction.
Is my 311 request public?
Yes. Every service request becomes a public record in the city's open data portal, including the type, status, the street address (block level), the ward, and the dates it was opened and closed. That is exactly what this page is built from. Your name and phone number are not published.

Go deeper

Related

Source

Counts exclude records the city flagged as duplicates. Figures are recomputed from the source data at least hourly.